Skip to main content
D
David28659751w722
Participant
March 1, 2023
Answered

Photoshop CS5 Project Not Displaying Full Size

  • March 1, 2023
  • 4 replies
  • 1767 views

I have Adobe Photoshop CS5 Extended, Version 12.0 on Windows 11, and just recently when I open a project, it only shows the top left corner.  It's maddening.  I can't resize it.  And what is weirder is, when I select the hand tool and drag it, the whole window appears like normal while I am dragging it, but when I release the mouse, it goes back to just the top left corner.  I have uninstalled CS5, deactivating it and removing preferences, but it still does it when I reinstall.  InDesign and Illustrator are fine.  It's just Photoshop.  Help! I attached a screenshot.  I was not able to screenshot the full window while dragging it to prove I'm not crazy.

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

Hi @David28659751w722 that looks like a GPU issue. Try going into Preferences/Performance and turning off the GPU - does the issue still occur?

CS5 was not updated to run on current Windows OS so any updates to the system move your CS5 further out of sync. There will come a point where you could update the OS and break CS5 with no recourse. Be careful.

 

If turning off the GPU resolves the view - check for GPU driver updates, etc. to try and resolve.

4 replies

Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
March 1, 2023

You mght try turning the CS5 GPU back on then adjusting the Windows Scaling to

Default (100%), then go from there to larger ones.

Right click on your desktop then click Display settings and look under Scale & layout>Scale.

 

L
Lumigraphics
Legend
March 1, 2023

Try resetting the workspace (Window menu.)

D
David28659751w722Author
Participant
March 1, 2023

Thank you!  The GPU fix worked, but I am saving this option as well in case it happens again.  

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity ExpertCorrect answer
    Community Expert
    March 1, 2023

    Hi @David28659751w722 that looks like a GPU issue. Try going into Preferences/Performance and turning off the GPU - does the issue still occur?

    CS5 was not updated to run on current Windows OS so any updates to the system move your CS5 further out of sync. There will come a point where you could update the OS and break CS5 with no recourse. Be careful.

     

    If turning off the GPU resolves the view - check for GPU driver updates, etc. to try and resolve.

    D
    David28659751w722Author
    Participant
    March 1, 2023

    That worked, thank you so much! And thank you for the advice on the updates.  I am only a casual user, so thank you for confirming my suspicion that I am slowly approaching the end.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      March 1, 2023

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

       

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

       

      <moved from using the community>

      D
      David28659751w722Author
      Participant
      March 1, 2023

      Thank you!  I will do that in the future.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices