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Photoshop CS6 high Sierra 10.13.5 problems with sharpness

Forum|Forum|6 years ago
October 26, 2019
6 replies
880 views

Hello, I was working on the same adobe photoshop on Mojave os ....now I have a new system High Sierra 10.13.5 And my Photoshop is not sharp, pixeled! (yes, I have retina) please help me. (the same problem had with Ilustrator... but now.. I don't know how is ok).
If I repeat someone problem I am sorry, I couldn't find an answer.
Thank you. Ania G.

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Correct answer gener7

First go to Help > System Info and check to see if you are updated to 13.0.6, the Retina ready version.

If Help > Updates does not work, get the update here:

https://supportdownloads.adobe.com/detail.jsp?ftpID=5676

Community Expert

Community Expert

That Photoshop CS6 has Retina support doesn't mean InDesign CS6 was supposed to. And Photoshop CS6 for Windows doesn't have HiDPi support, although there was some undocumented workaround.

Known Participant

ok, thank you 🙂

Community Expert

Community Expert

Mac users got Retina hidpi support as far back as 13.0.3

https://blogs.adobe.com/jkost/2013/01/retina-display-support-and-photoshop-cs6.html

Seems it worked for Ania G.

Gene

Known Participant

There is something... some update for InDesign CS6 as well? or... there is no chance 😉

Community Expert

Community Expert

No, InDesign CS6 will not display at high resolution and is EOL (end of life), so won't be updated.

Community Expert

Community Expert

As TestScreenName states, this version of Photoshop does not support high resolution screens.

Community Expert

Community Expert

The other possibility is that you have "Open in Low Resolution" checked. Uncheck it if it is.

Go directly to Photoshop CS6.app and using cmd i, bring up the Get Info dialog

Known Participant

in CS6 there is no "Open in Low Resolution" checked ...but any way as I menioned above it works. Thank you!

Test Screen Name

Legend

Really new hardware types need new software. Don’t expect your 8 year old software to support retina monitors well, or new cameras etc.

Community Expert

Correct answer

Community Expert

First go to Help > System Info and check to see if you are updated to 13.0.6, the Retina ready version.

If Help > Updates does not work, get the update here:

https://supportdownloads.adobe.com/detail.jsp?ftpID=5676

Known Participant

Yes! This works!!!!! Thank you very much!!!!! very very! 🙂