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R
Reality Reimagined
Known Participant
June 18, 2013
Question

Photoshop CS6 Not Enough Memory error

  • June 18, 2013
  • 2 replies
  • 34185 views

Just installed CS6 about a month ago and at different points of taxing the program and my system and on various tools or events in Photoshop, I get an error that tells me there is not enough ram to complete the task.

I've read a few other folks are having this issue - but the answer for them is usually a 32-bit/low amount of memory to begin with. 

I'm using CS6 Extended 64-bit and my comp specs are:

Windows 7 Pro

16 gigs of DDR3 memory

Intel i-7 second gen chip

ATI Radeon 5500 with 2 gigs onboard memory

And all of my stuff is up to date - including PS.  I've allocated 75% of the system memory to PS in the preferences. 

Thoughts?

This topic has been closed for replies.

2 replies

T
TheyCallMeKing
Participant
February 11, 2015

Lowering the % in the image size when I "Save for Web" heped me

The image was a 6000 x 4000 and i turned the percentage down to 65% and ended up with 3900 x 2600

Hope it helps

A
Anonymous
June 18, 2013

Without knowing exactly what you are doing when running into the error it is hard to say.  But the memory error may not necessarily be ram.  It could be insufficient scratch disk space, or hd space, or the process just gets bogged down and fills up buffers.

When it happens again take note of what you have just been doing.  If you have a lot of layers and large numbers of history states it can eat up perhaps more than 100 gigs of scratch disk.

You only need 2 gigs allocated to the OS so you can probably up your percentage a little.

R
Reality ReimaginedAuthor
Known Participant
June 18, 2013

Thank you for the response!

Most of the time it seems to happen on either the Quick Selection tool or the basic brush.  Most of the crashes have been happening on a document that has less than 10 layers.  When using the refine selection process for the Quick Selection brush I will get an RAM error message or trying to save the file as a PNG or even Jpegs.  Saving a file in this type of instance as a PSD has never caused any issues, ironically. 

I read once long ago that having the same capture scratch disk be the HDD that also stores all of the content you are working with was a bad idea.  Still true today?

A
Anonymous
June 18, 2013

Ideally you want either a SSD with all the programs on it, or a separate HD for scratch.  You only have one read/write head so if it has to write a scratch file and then read a program file you can see the problem.  It gets frazzled.

A lot of issues reolve around the graphics card and driver, so make sure that is up to date.  Check makers website.  ATI catalyst 13.4 seems stable.

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