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Hikari5E29
Participant
May 9, 2024
Question

photoshop cs6 revoked serial number

  • May 9, 2024
  • 4 replies
  • 2407 views

I bought photoshop cs6, recently I had to reinstall my windows 10 and when I tried to reinstall my photoshop there was a message that my serial number was revoked. When I installed it for the first time, everything was fine and I was using it for almost 2 years. The company that I bought ma photoshop cs6 from sais that they can't do anything about it.  Can somebody help me with this issue? Chatbot was not helful and I coudn't find any e-mail addres to send a message to.

    4 replies

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    Mikko39052652imad
    Participant
    August 7, 2024

    Please read this. This happend me too. Adobe revokes now (maybe all) CS6 serial numbers. And the reason is lie.

    https://www.reddit.com/r/Adobe/comments/1cfubo6/warning_for_adobe_cs6_users_this_could_happen_to/

    I
    Ian Sant
    Participant
    July 17, 2024

    i just had a similar problem. I bought a new iMac back in 2013 and installed Photoshop CS6 bought directly from Adobe. It was registered with them and worked perfectly for eleven years. I installed the updates when they appeared and updated the Mac OS to High Sierra with no problems. Being an old IMac, the OS is no longer supported but Photoshop ran fine until last week when a notice appeared at start up that my installation of Photoshop was invalid and would be terminated in 5 days. I tried uninstalling and reinstalling but it refused my serial numbers and said they had been revoked. Why after eleven years of no problems? I'm 82 and trying to digitize my life time of film negatives and positives. This is very unfair.

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      Lumigraphics
      Legend
      July 17, 2024

      You'll need to contact Adobe directly via phone or chat. DO NOT let them tell you to post here, nobody here can help. They will need to reinstate your serial number.

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      Lumigraphics
      Legend
      May 9, 2024

      Please report the seller here:

      https://www.adobe.com/trust/fraud-prevention.html

      H
      Hikari5E29Author
      Participant
      May 9, 2024

      Yeah, but how does that help me. And I didn't mention it before, but I'm not from US, I'm from Poland and that link goes to english language site.

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      Lumigraphics
      Legend
      May 9, 2024

      https://www.adobe.com/home?acomLocale=pl

      Ged_Traynor
      Community Expert
      Ged_TraynorCommunity Expert
      Community Expert
      May 9, 2024

      @Hikari5E29 "I bought photoshop cs6, recently" Photoshop CS6 has not been sold legally for almost 10 years, there's nothing anybody here can do to help, go back to the company you bought it from and ask for a refund, you were sold an illegal/pirated version.

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