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Caroline5F95
Participant
October 29, 2020
Question

Photoshop disappeared from creative cloud apps

  • October 29, 2020
  • 1 reply
  • 209 views

I've been using Photoshop for years, but was recently having an issue with my screen flashing whenever I used a brush or selection tool. Tech support told me to uninstall the app, and now I can't re-install it. Whenever I search for Photoshop in creative cloud I can click it and then it just takes me back to my page with all of my other apps installed. Same thing happens when I try to download it directly from Adobe online. I've tried all kinds of things such as Safe boot restarting, reinstalling my mac OS, creating a new user on my computer, but nothing. Please help me get Photoshop back. I'm on a 2018 Macbook Pro running 10.15.7

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1 reply

D Fosse
Community Expert
D FosseCommunity Expert
Community Expert
October 29, 2020

You install Photoshop from the Creative Cloud desktop app. There will be an "install" button next to the listing in the app.

 

Don't look for standalone installers! That's not how it normally works now.

 

BTW the flashing screen points to a video driver problem, not Photoshop. But if you want to "fix" Photoshop it's much more effective to reset preferences than to reinstall. Unless the install is outright corrupt.

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