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Denis5CB5
Participant
December 21, 2022
Answered

Photoshop do not wort without internet.

  • December 21, 2022
  • 3 replies
  • 886 views
Hello. I have problems with the work of photoshop, it does not work without the Internet. I live in Ukraine and there is no light and communication for 2 days. Please tell me how to solve the problem.
Even if I logged in with the Internet, the authorization passed on reboot again does not work.



This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

Contact Adobe Customer Care they can assist you.

https://helpx.adobe.com/contact.html

 

3 replies

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
December 22, 2022

Contact Adobe Customer Care they can assist you.

https://helpx.adobe.com/contact.html

 

PECourtejoie
Community Expert
PECourtejoieCommunity Expert
Community Expert
December 22, 2022

There should be a chat bubble on the bottom right of the page.

TheDigitalDog
TheDigitalDog
Inspiring
December 21, 2022

The Creative Cloud software verifies the account status on Adobe servers once a day. If the account is in good standing (that is, payment is up-to-date) when the last verification happens, the software status refreshes to run for at least 99 days offline with an annual subscription. Month to month, much less! 

 

See: 

 

https://helpx.adobe.com/ie/creative-cloud/kb/internet-connection-creative-cloud-apps.html

 

https://helpx.adobe.com/creative-cloud/help/manage-apps-services-desktop.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    D
    Denis5CB5Author
    Participant
    December 22, 2022

    Even if I was online today, after disconnecting it will not work.

    PECourtejoie
    Community Expert
    PECourtejoieCommunity Expert
    Community Expert
    December 22, 2022

    Pinging @CShubert 

    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    December 21, 2022

    Please see here: Gelöst: how to open/use Lightroom or Photoshop if there is... - Adobe Support Community - 12182607

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
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