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3 replies

Warren Heaton
Community Expert
Community Expert
May 29, 2021

What file format are you trying to open?

 

Are you using File > Export to save your JPGs?

davescm
Community Expert
Community Expert
May 29, 2021

Is your issue with opening the files or saving them as jpegs. If the latter, read on.

Since 22.4, if your file contains items that are not supported in your required format (e.g. layers or 16 bits/channel or hidden pixels etc) then the file format is moved from Save As (Shift+Ctrl+S) to the Save a Copy command (Alt+Ctrl+S). This was driven by changes in the Mac Operating System, although the changes are applied to both Mac and Windows to ensure the two platform versions remain aligned.

https://helpx.adobe.com/photoshop/using/whats-new.html

 

Dave

Mary Land
Participant
May 29, 2021

Do you have the latest updated photoshop?

EageInSkye