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May 11, 2018
Answered

Photoshop does not open any EPS AI files and crashes, it crashes silently by using Fonts Tool also, error in Preferences

  • May 11, 2018
  • 1 reply
  • 459 views

Hello,

I have problem with all installed Photoshop version (16 until 19.3) in Windows 10 with last April update (1803).

1. I can not open EPS or AI files. Ps crashes with report.

2. After that I found I can not use Font Tool. Ps crashes silently after some waiting for first writing sign.

3. While I can check Preferences, it shows me after clicking on Performance Windows error Integer between 96 and 8 is needed.

I used clean of Cashes, Temps and solution round Fonts, Ps not works.

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    Correct answer Mariam Hovhannesyan

    Try to uninstall then install photoshop maybe it will help

    1 reply

    Mariam HovhannesyanCommunity ExpertCorrect answer
    Community Expert
    May 11, 2018

    Try to uninstall then install photoshop maybe it will help