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Participant
November 18, 2021
Question

Photoshop doesn't open

  • November 18, 2021
  • 1 reply
  • 264 views

Hey, I'm trying to open Photoshop on Mac but after loading process it closes automatically. There is no errors. And it happens with each Adobe program. I tried to reinstall it but Creative Cloud doesn't allow me to install it back.

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1 reply

Community Expert
November 18, 2021

Hi,

could you please list the features of your computer?

FIM2021Author
Participant
November 19, 2021

Could you clarify in which features you're intrested in exactly?

PECourtejoie
Community Expert
Community Expert
November 19, 2021

Hi, I think that Gianvitulano meant to say please post the contents of Photoshop's Help>System Info... menu, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, etc. (of course, if it crashes immediately, you might want to do it from an older version if available.)

 

Are you logged in your Creative Cloud application?