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adrian-89
adrian-89
Participant
October 14, 2020
Question

Photoshop doesn't recognize my graphic card since update (AMD Radeon HD 6970M) Mac

  • October 14, 2020
  • 1 reply
  • 410 views

Hello Creative People!
Photoshop doesn't recognize my graphic card since updating.
I have a AMD Radeon HD 6970M that has worked till 21.2.4, now I can´t use it even checking the performance button. Already tried to delete the preferences.

Thanks!

 

 

This topic has been closed for replies.

1 reply

A
Anonymous
October 14, 2020

Hi

Photoshop version 21.2.x has issues detecting some old and not so old GPU's, your card dates from 2011, I reported the issue here when version 21.2 was released.

https://feedback.photoshop.com/conversations/photoshop/photoshop-212-not-detecting-older-gpus/5f5f46234b561a3d427591dc

You could try reverting back to version 21.1.3 to see if that fixes the issue

    adrian-89
    adrian-89Author
    Participant
    October 14, 2020

    Yes! Version 21.1.3 detects the GPU. Thank you

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