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Inspiring
November 24, 2021
Answered

Photoshop doesn't work on MacOS Monterry

  • November 24, 2021
  • 3 replies
  • 679 views

Hi everybody!

I've just instaled MacOs Montery and... Photoshop doesen't work.

Basically everything fails.

S.O.S I need to use on my job.

Any solutions?

Thanks, 🙂

This topic has been closed for replies.
Correct answer TheDigitalDog

First, IF you have a job, roll back and get the job done FIRST.

2nd, Photoshop runs just fine on that OS (for many of us). So something isn't right on your system. 

3rd, we really need more specifics of what isn't working. There are a few steps you can take to get to the bottom of this issue that is plaguing your Mac but some testing is in order. 

Try trashing your Photoshop preferences. Press and hold Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings. Better? 

 

If not, try logging into another account (you may need to make one), still problems? 
Try starting up in Safe mode (hold down Shift Key when booting), still problems? 
You might want to try running a free utility like Onyx: still problems? 
https://www.titanium-software.fr/en/onyx.html
Also view:
https://www.macworld.com/article/352902/onyx-review-macos.html
https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html
From Adobe:
https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html

3 replies

TheDigitalDog
TheDigitalDogCorrect answer
Inspiring
November 24, 2021

First, IF you have a job, roll back and get the job done FIRST.

2nd, Photoshop runs just fine on that OS (for many of us). So something isn't right on your system. 

3rd, we really need more specifics of what isn't working. There are a few steps you can take to get to the bottom of this issue that is plaguing your Mac but some testing is in order. 

Try trashing your Photoshop preferences. Press and hold Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings. Better? 

 

If not, try logging into another account (you may need to make one), still problems? 
Try starting up in Safe mode (hold down Shift Key when booting), still problems? 
You might want to try running a free utility like Onyx: still problems? 
https://www.titanium-software.fr/en/onyx.html
Also view:
https://www.macworld.com/article/352902/onyx-review-macos.html
https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html
From Adobe:
https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Inspiring
November 25, 2021

Problem solved, many thanks!!

I've trashed the Photoshop preferences, and now Photoshop works perfect.

Once again, thanks, 🙂

Participant
December 8, 2021

hi please tell me the stips for it coz i have same problem here :((

Legend
November 24, 2021

Doesn't work in what way? What version of Photoshop do you have installed?

Inspiring
November 24, 2021

After McOsMonterey have been dowloaded Photoshop 2022 show different problems, I can't duplicate layers, I can't copy and paste, photoshop closes unexpectedly.
I restarted my computer into Safe Mode, and now Photoshop fail to launch.
To roll back to Big Sur is a little bit complicated for me.
What can I do?

jane-e
Community Expert
Community Expert
November 24, 2021

Hi @Judith21926053xpp9 

One possible solution is to roll back to Big Sur after doing a full system backup.

Jane