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dannys60920024
dannys60920024
Participant
January 25, 2017
Answered

Photoshop error

  • January 25, 2017
  • 2 replies
  • 252 views

Now my photoshop is not allowing me to drag and drop photos. Then entire thing is glitching is there a way to do a cxomplete reset. I have already treid ctrl + alt + shift

    This topic has been closed for replies.
    Correct answer JJMack

    Did you get the prompt to delete you preferences and reply yes when you used Ctrl+Alt+Shift.  Did tou also reset all tools.  If your menu Help>System Info shows you have third paty plug-ins you cam try removing them or reinstalling them. You could also  renaming your user Id Photoshop Preferences folder. "C:\Users\Your User ID\AppData\Roaming\Adobe\Adobe Photoshop CC 2017" to  "C:\Users\Your User ID\AppData\Roaming\Adobe\Adobe Photoshop CC 2017 Old" the start Photoshop so it will build all you userid Photoshop stuff over.

    2 replies

    Benjamin Root
    Benjamin Root
    Legend
    January 25, 2017

    Did you see this when you tried resetting your preferences?

    JJMack
    Community Expert
    JJMackCommunity ExpertCorrect answer
    Community Expert
    January 25, 2017

    Did you get the prompt to delete you preferences and reply yes when you used Ctrl+Alt+Shift.  Did tou also reset all tools.  If your menu Help>System Info shows you have third paty plug-ins you cam try removing them or reinstalling them. You could also  renaming your user Id Photoshop Preferences folder. "C:\Users\Your User ID\AppData\Roaming\Adobe\Adobe Photoshop CC 2017" to  "C:\Users\Your User ID\AppData\Roaming\Adobe\Adobe Photoshop CC 2017 Old" the start Photoshop so it will build all you userid Photoshop stuff over.

    JJMack
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