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bitdang
Participant
April 13, 2017
Question

Photoshop error "Adobe Spaces Helper.exe" Appcrash !!

  • April 13, 2017
  • 1 reply
  • 1804 views

The problem occurs with installation via CCApps and also with installation via Packaing.

Unusually, in the case of packaging, it occurred after installing the 2017 version.
The 2015 version will work normally.

Installing via CCApps is a CC version that causes both problems both 2015CC and 2017CC.

Additional, This problem occurs with ntdll errors.

I use nVidia card.

  문제 이벤트 이름: APPCRASH

  응용 프로그램 이름: Adobe Spaces Helper.exe

  응용 프로그램 버전: 0.0.0.0

  응용 프로그램 타임스탬프:          58c11b5f

  오류 모듈 이름: libcef.dll

  오류 모듈 버전: 3.2924.1537.0

  오류 모듈 타임스탬프: 584a4ed5

  예외 코드: c0000005

  예외 오프셋: 000000000049f61f

  OS 버전: 6.1.7601.2.1.0.256.48

  로캘 ID: 1042

  추가 정보 1: 2763

  추가 정보 2: 2763835ca46e1006dffd622555ea5f04

  추가 정보 3: 5714

  추가 정보 4: 571486955a4d94a77f9f5461881ba002

[Moved from the Lounge (which is where you can "connect with your peers" from across all of Adobe's products for conversations that don't directly relate to help and support) to a product-specific support forum - moderator]

This topic has been closed for replies.

1 reply

Mohit Goyal
Community Manager
Community Manager
May 11, 2017

Hi 성진임,

Please refer to the below troubleshooting article.

Lightroom crashes on launch. Error module name: libcef.dll

Regards,

Mohit