Photoshop error opening file - unsupported color space

Forum|Forum|5 years ago
May 6, 2021
1 reply
4006 views

One of my PSD files has this problem:

"Could not complete your request because a color was specified using an unsupported color space."

What does it mean? How can I solve this?

I can't open the file and modify it.

Thank you

Andrea

Problem or error

This topic has been closed for replies.

D Fosse

Community Expert

Can you view the file in Bridge, and does it report an embedded profile? Which one?

As an emergency solution, assuming the embedded profile is the problem, it might work to temporarily turn off color management in Color Settings. That should discard any embedded profile when opening. You need to assign one when the file is open (and remember to return color management to "preserve embedded afterwards!)

P

pawelj46723400Author

Participant

Thank you D Fosse for your reply!
Unfortunately, the embedded profile is missing. I remember I moved the file from its original folder and I saved it in my cloud. Also, the last time I worked on this file, I added external images, and probably one of these images is corrupted. I can't go back with the time machine, because the cloud and the original folder aren't included.
Also, I wasn't using Bridge previously.
I tried to follow your instructions with the color settings on Photoshop, I turned off the color management but the file doesn't open anyway.

Do you think there is another solution or the file is lost?

Thank you for your help,

Andrea

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