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Participant
July 8, 2020
Question

Photoshop export corrupted

  • July 8, 2020
  • 2 replies
  • 1682 views

When exporting any file jpg, png... from PS to my fire stick, gmail or anything I get (there was an upload error) or (ALL FILES UNSUPPORTED or UNSUPPORTED FILE)

I'm on a brand new Imac that I bought yesterday.

Computer and Catalina are both updated.

Any help would be most appreciated.

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2 replies

Per Berntsen
Community Expert
Community Expert
July 8, 2020

Exporting without an embedded profile is generally a bad idea.

Images that you export for web/mail use should be in the sRGB  color space, even greyscale files.

It sounds like you're using Save as, use Export or Save for web instead, both of them also let you resize the image.

Make sure that both Convert to sRGB and Embed profile are checked.

 

Participant
July 8, 2020

I think I may have found a fix.

When saving I (unclicked) the Embed Color Profile: Dot Gain 20% and my files now export without being corrupted.