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guitarjorge24
Known Participant
February 21, 2016
Answered

Photoshop Exporting JPEGs at 96 DPI Instead of 300 DPI - How to Fix?

  • February 21, 2016
  • 6 replies
  • 255790 views

in Photoshop CC 2015.1 I have made sure that my image is at 300dpi by going to "Image > Image Size" and setting the resolution to 300 pixels per inch. However, when I go to "File >  Export > Export As > JPG" the image is exported at 96 dpi. I know that PS is exporting at 96 dpi because when I open the exported image with PS, the resolution is set to 96 dpi. As consequence, when I import the exported images into Acrobat, the PDF pages look too big at 100% zoom. I want to use 300dpi because that way the image (which has a resolution of 2500 x 3500 px) will look at a reasonable size at 100% zoom on the average PC screen when seen through Adobe Acrobat. I've also tried exporting from PS using "File > Export > Save for Web" but the results were the same.

 

So far the only solution that has worked using PS is to convert the PSD to an JPG by using "File > Save As > JPG". However, this method doesn't provide as many export settings as "File > Export". Is it not possible to export JPEGs at 300 dpi using "File > Export" ?

My other workaround is to use a 3rd party software called XnConvert to change the dpi of the exported image without changing its pixel dimensions.

    This topic has been closed for replies.
    Correct answer Per Berntsen

    Don't use Export, it's an unfinished feature that will strip out the color profile, causing images to appear over saturated.

    And it probably defaults to 96 ppi, I don't think you can change that.

    PPI is metadata that is used by printer drivers to calculate print size, and it has no effect on screen viewing. Pixel dimensions are all that matters.

    If you want to export several images at once, take a look at the image processor, located under File > Scripts.

    I never use it, (I do things like this in Lightroom), but I think you can select images in Bridge and run it from there.

    6 replies

    NB, colourmanagement
    Community Expert
    NB, colourmanagementCommunity Expert
    Community Expert
    August 20, 2020

    Try "save as" it will preserve the original resolution

     

    neilB

      Jon-M-Spear
      Jon-M-Spear
      Legend
      August 20, 2020

      I'm hoping guitarjorge24 has it sorted by now.  His issue was four and a half years ago. 😉 

        NB, colourmanagement
        Community Expert
        NB, colourmanagementCommunity Expert
        Community Expert
        August 22, 2020

        strange that,

        I got an Adobe email notification this week so replied 

        neilB

        F
        fakhrihabb
        Participant
        August 19, 2020

        You could try using save as... , select where to save your file, and replace the file extension from .psd to .jpeg. After that you will be prompted to select the quality. Select the maximum quality. After that, click save.

          D Fosse
          Community Expert
          D FosseCommunity Expert
          Community Expert
          October 16, 2017

          This is less confusing if you understand what's going on:

          Save For Web and Export both strip the resolution metadata from the file. The exported file does not have a ppi figure at all.

          72 or 96 or whatever happens when you reopen the file into another application. Every application will have its own default figure that gets assigned, if none is there already.

          Setting metadata to all lets you keep ppi - but there's normally no need for it.

          C
          Code Beagle
          Participant
          October 20, 2016

          Not sure if this is still an issue, but the 72 dpi output happens to me when I use art boards and use the 'export as' feature. If this is the case for you, then try going to File > Export > Artboards to Files instead. This is a little bit slower, but it uses the document settings for the artboards and can output 300 dpi images in bulk without an issue.

            J
            justinchi18
            Participating Frequently
            October 16, 2017

            Thanks for this! This was my problem. Had to File>Export>Artboards to Files and choose the JPG format.

            Jeff Arola
            Community Expert
            Jeff ArolaCommunity Expert
            Community Expert
            February 21, 2016

            File>Export As is still very much a work in progress and doesn't save the necessary metadata for the resolution.

            I would either use File>Save As>Jpeg or use File>Export>Save for Web>Jpeg and set the Metadata to All



              G
              guitarjorge24Author
              Known Participant
              February 21, 2016

              I tried doing "File>Export>Save for Web>Jpeg and set the Metadata to All" but it still exported it at 96dpi. Thanks anyway.

                gener7
                Community Expert
                gener7Community Expert
                Community Expert
                February 21, 2016

                guitarjorge24 wrote:

                I tried doing "File>Export>Save for Web>Jpeg and set the Metadata to All" but it still exported it at 96dpi. Thanks anyway.

                You may have to use the Image Size method to check for and set 300 ppi.

                Gene

                Per Berntsen
                Community Expert
                Per BerntsenCommunity ExpertCorrect answer
                Community Expert
                February 21, 2016

                Don't use Export, it's an unfinished feature that will strip out the color profile, causing images to appear over saturated.

                And it probably defaults to 96 ppi, I don't think you can change that.

                PPI is metadata that is used by printer drivers to calculate print size, and it has no effect on screen viewing. Pixel dimensions are all that matters.

                If you want to export several images at once, take a look at the image processor, located under File > Scripts.

                I never use it, (I do things like this in Lightroom), but I think you can select images in Bridge and run it from there.

                  G
                  guitarjorge24Author
                  Known Participant
                  February 21, 2016

                  Thanks, it worked. In Photoshop, choosing "File > Scripts > Image Processor" exported it at 300 dpi although I don't get many export options as File > Export.

                  How would you do the same in Lightroom? I can't find "File > Scripts > image processor" on Lightroom. I would like to export images on Lightroom at their original dpi (the dpi of the imported image) instead of all images being exported at the dpi that I set in Lightroom's export options.

                    Per Berntsen
                    Community Expert
                    Per BerntsenCommunity Expert
                    Community Expert
                    February 21, 2016
                    How would you do the same in Lightroom? I can't find "File > Scripts > image processor" on Lightroom. I would like to export images on Lightroom at their original dpi (the dpi of the imported image) instead of all images being exported at the dpi that I set in Lightroom's export options.

                    You would select the image(s) in rhe Lightroom Library, and click Export. Unless you want them all at the same ppi, you would  have to set the ppi for each image in the export dialog, and export one file at a time. Or, you could create export presets for different ppi values.

                    But again - for screen viewing, ppi is irrelevant and meaningless, it only comes into play when printing.

                    If the pixel dimensions are the same, the image will display identically - whether the ppi is set to 1 or 1000.

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