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Clair_R
Participant
December 19, 2019
Question

Photoshop extremely slow constant rainbow wheel

  • December 19, 2019
  • 3 replies
  • 755 views

I am so frustrated, the 'slowness' seems to be getting worse with PS on my imac, everything is laggy (rainbow wheel for even simple tasks), initally I thought it was the mac, but there does seem enough memory!

Any suggestions to try....please. I am no mac wizz, but are there some basic steps I can try to speed things up. Many thanks.

This topic has been closed for replies.

3 replies

gener7
Community Expert
gener7Community Expert
Community Expert
December 27, 2019

I think I got an answer: https://feedback.photoshop.com/photoshop_family/topics/brush-tool-lag-macos-still-in-2020-wil-it-ever-be-fixed

Just select one of the generic smooth brushes and then reselect the other brush you were using, and the problem should be gone.

L
Lobsterboy
Participant
December 28, 2019

Thanks @gener7. That article refers to using the brush tool specifically. We are talking about PS being slow in general, not just while using a brush tool.

A bit of an update... I've been using an older version (2019) of PS for the past couple of days, seems to be working well, no lagging whatsoever.

gener7
Community Expert
gener7Community Expert
Community Expert
December 29, 2019

Ok, seems it should be reported as a bug, and your best chances of being heard by the product managers is here:

https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_photoshop

    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    December 27, 2019

    Just so no one here feels alone, the same "spinning beachball" is going on with Adobe Photoshop Version: 21.0.2 on my mid-2012 Macbook Pro running Mojave MacOS 10.14.6/16GB ram/ and a 1 TB SSD. As in lobsterboy's case CC 2019 does not have that issue.

    L
    Lobsterboy
    Participant
    December 27, 2019

    I have been experiencing the same thing with the latest version of Photoshop (2020) and the latest version of Mac OS Catalina. Performing any sort of action seems to take about 3 sec with the rainbow wheel sitting there spinning. Very frustrating!

    I've rolled back to an older version (2019) of PS and it seems to have fixed the problem, fingers crossed.

    @hello_CR to roll PS back and use an older version go into your CC desktop app, find photoshop in the "apps" section. Click on the 3 dots dropdown and choose "other versions". There you should be able to choose an older version to install.

    Hope that helps?

    C
    Clair_RAuthor
    Participant
    December 27, 2019
    Will give it a go... thanks!

    --
    *Clair Robins*
    Visual Artist & Educator
    Leicester UK
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