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jasons79191702
Participant
August 26, 2023
Question

Photoshop file contents completely vanished, but file properties show it is still there

  • August 26, 2023
  • 2 replies
  • 166 views

I've been working on a side project through the latest version of photoshop and haven't had any issues. The file appears normal and says it hasn't been modified since the last time I've opened it, still contains the same file size and everything, however, I opened my project today to find it has completely vanished. When you open it, its like opening any other project for the first time, a blank canvas. I cannot find any explanation, I've always saved it myself. There was no issues with I closed the project last time. Nothing was mysteriously removed. The file even shows that contents is there on the recent files page. I do not understand what happened. Has this happened to anyone? Does anyone know how to fix this without losing all my work or is it too late? I'm working on a windows laptop.

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2 replies

josantgomez
Legend
August 26, 2023

Entiendo que dices que puedes visualizar imagen del archivo en recientes. Si es así tiene que haber una miniatura , cuando menos,

del mismo. Me dió resultado buscar con el explorador el nombre del archivo en el directorio donde esté el software. Puede que te aparezca en tamaño pequeño.
Si no aparece en otro tamaño, puedes redimensionar la miniatura mediante Photoshop si es lo único que encuentras. Alguna vez me resultó bien.
Mike_Gondek10189183
Community Expert
Community Expert
August 26, 2023

Could be a redraw issue. Do you see the layer preview icons looking correctly? Do a Ctrl I to invert the values of the pixels on a layer, then do again to get get back to normal color.

I have had this problem intermittently for last 3 versions, but my computer is 2016 so might be time for a new one this Christmas. If you still have problems, let us know your OS verison & AI version.