photoshop file is automatically expanded when I use tools

Question

as you can see in the videowhen I use eraser tool or brush tool it's automatically expanded and make me can not see anything but just white.this is so weird. is anybody here know how to solve this problem?:/

Trevor.Dennis · Answer

Not sure what is happening there, but the zoom ratio is not changing in the document tab.

What boperating system are you using?
Which version of Photoshop?
Are you using a tablet, and if yes, which tablet are you using?

If you are using a tablet, are you reversing the pen to erase, or using nib end and changing to the erase tool?

Does this still happen when you use the mouse?

If this is a glitch, then it is probably related to the GPU driver. Is your video card driver up to date, and from the card maker's site?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded