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Participating Frequently
May 9, 2023
Question

Photoshop file name adds suffix

  • May 9, 2023
  • 3 replies
  • 1904 views

My client emails photoshop images to me. I often open them multiple times to preview. However when I go to save the file it adds a number in parentheses at the end of the file name which seems to suggest the number of times it has been viewed (eg) Shopfront [3].jpg. Is there amy way to stop the file adding this numbered suffix?

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3 replies

Known Participant
July 21, 2023

I have the same problem opening rawfiles through Adobe Bridge and Camera Raw. Once I have opened the file and saved it as a jpg, after rescaling it through an action, but then decide that I need to go back to camera raw to change some settings, then opening it again I get a suffix counting up the more times I open it. The only way around that is to shut down photoshop and reopening it again, which I am doing a lot now, but it is very annoying and time consuming and clearly a photoshop problem not a bridge or outlook problem. I keep checking for updates every day but so far no luck and the problem persists. I am using Photoshop 24.6.0 on an M2 MacBook Pro running Ventura 13.4.1 (c) (22F770820d)

gener7
Community Expert
Community Expert
May 10, 2023

Seems to be coming from Outlook Mail and not just image files https://answers.microsoft.com/en-us/outlook_com/forum/all/e-mail-file-attachments-being-numbered/1b2a5416-977f-4446-b27f-5d0869425dee

 

Nothing that Photoshop is causing.

 

Participating Frequently
May 10, 2023

OK thank you, I'll look further into it.

Stephen Marsh
Community Expert
Community Expert
May 11, 2023

It would be best to fix this upstream... That being said, as a last resort, a custom Photoshop script could automate the duplication, renaming and closing of the original file when opening such documents using the Script Events Manager.

Ranjisha Sengupta
Legend
May 10, 2023

Hi @andrewd66405478 

 

Thanks for reaching out.

Which version of Photoshop and macOS are you using? Is this happening with all types of files?

You may try resetting Photoshop preferences back to defaults and check if that helps. Here's the article for the steps: https://adobe.ly/3ceal5t

Also, back up the existing Photoshop preferences if you have any custom brushes, action, and workspace: https://adobe.ly/2vNz6FG

 

Let us know if it helps.

 

Best,

Ranjisha

Participating Frequently
May 10, 2023

I'm using Photoshop 24.4.1 and Mac OS Ventura 13.3.1 (a)