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Participant
October 12, 2022
Question

Photoshop files disappearing

  • October 12, 2022
  • 2 replies
  • 200 views

A few days ago I was working on a project but then a few days later when I tried to put it on a doc it didn't work and when I tried to open the file directly on photoshop, it had disappeared when I double clicked on it and now I can no longer fing the files.

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2 replies

TheDigitalDog
Inspiring
October 12, 2022

Is it possible you saved it to the Adobe Cloud? 

https://helpx.adobe.com/creative-cloud/help/cloud-document-faqs.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Participant
October 12, 2022

The adobe cloud is not working for me so it is impossible for me to even try to save it.

Ranjisha Sengupta
Legend
October 12, 2022

Hi there,

 

Thanks for reaching out.

Which version of Photoshop and macOS are you using? Where did you save the files? Is it a PSD file? Does it happen with all the files? What happens when you try to open it? Do you get any error messages?

Would you mind sharing a sample file with us?

We're here to help, just need more info.

 

Thanks,

Ranjisha

Participant
October 12, 2022

I am using macos montery and I saved them all locally on a seperate folder and it is a .PSD file.