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Jane Spencer Illustration
Participant
November 2, 2023
Question

Photoshop Files no longer saving to cloud from iPad.

  • November 2, 2023
  • 1 reply
  • 129 views

Have been working successfully with photoshop on ipad and desktop for years, today I find the files I open and edit on the ipad are vanishing. Error message appears when I open the file: This cloud document contains unsupported features.

Any changes I make on the ipad are not saved and the document doesn't display on the icloud panel of recent docs.

Yesterday I attempted to hook photoshop up to a new printer via wifi , didn't work, and have I changed a setting somewhere?

Have deleted the printer app but this hasn;t solved the issue.

Any thoughts? All suggestions gratefully received.

 

    1 reply

    kglad
    Community Expert
    Community Expert
    November 2, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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