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Inspiring
August 14, 2021
Answered

Photoshop freezes after opening files

  • August 14, 2021
  • 2 replies
  • 748 views

I'm having an issue where Photoshop freezes after opening a file. Here's what happens:

 

1) Open any PSD or image file

2) Photoshop opens the file and is responsive for approx. 3 seconds

3) Photoshop remains unresponsive for approx. 3 seconds (only Photoshop - any other running apps are fine)

4) Photoshop unfreezes and remains responsive until opening another file

 

I have tried resetting the prefs file, changing performance settings, disconnecting network printers, even uninstalling and reinstalling Photoshop.

 

My OS is Windows 10.


Any help is appreciated!

This topic has been closed for replies.
Correct answer JamesA-FAB

nevermind

2 replies

JamesA-FABCorrect answer
Inspiring
November 6, 2023

nevermind

Kevin Stohlmeyer
Community Expert
Community Expert
August 17, 2021

We need some more specs - Available HD space, Swap disk space, Graphics card, Video RAM

K_SEREBYAuthor
Inspiring
August 18, 2021

Thanks for responding. I apologize for not providing enough info about my system. However, I found the solution to my problem in this thread -


Photoshop freezes for 20 seconds after opening an image:

https://community.adobe.com/t5/photoshop-ecosystem/photoshop-freezing-for-20-seconds-after-opening-an-image/td-p/11887021 

 

The solution was to completely uninstall Photoshop using the Creative Cloud Cleaner Tool (Creative Cloud Cleaner Tool) and then reinstall it.