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peregrineguy
Known Participant
September 26, 2023
Answered

Photoshop freezes my iMac

  • September 26, 2023
  • 1 reply
  • 728 views

Whenever I attempt to open PS I get "verifying adobe photoshop 2023.app" and my whole imac freezes.  Spinning beach ball everywhere including if I move mouse to Apple icon top left.  Tried opening PS from Bridge, from Finder and even while holding Cmd+opt+shift.  I have to force shutdown of my whole iMac.  Ventura current update, 32GB memory.  I am using PS and Bridge 2023 each and they have the latest update according to CC.

This topic has been closed for replies.
Correct answer J E L

then I got this:  "Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied"


It's okay, your System Info came through just fine. The only thing I see that could be problematic is your AMD Radeon Pro 580 OpenGL Engine. There are no current driver updates for it. Other users have reported problems with it as well. Looks like it came out circa 2017. It's possible that six years later, it's not keeping up with all the new features in the Photoshop 25.0 Release. If you are stable on 24.7.1 or older, perhaps stay there until you have time to try some other Preferences setting solutions or other adjustments. Others may come along with more suggestions for you, too.

1 reply

WealthyWealth
Participating Frequently
September 26, 2023

Maybe youhave a slow and/or old PC

WealthyWealth
Participating Frequently
September 26, 2023

I mean Imac

peregrineguy
Known Participant
September 26, 2023

it was working just fine until the last PS update and works fine on other third party apps.