Photoshop freezing and crashing
Hi there,
I have been having stability issues with photoshop for over a year, however, it has gotten much worse in the past couple of weeks. I have tried almost everything pointed out in other posts. I have rolled back the version of photoshop to the last semi-working one, updated graphics and Wacom drivers, and upgraded to Windows 11 (due to CPU controller for new-gen performance and efficiency cores, I thought might be an issue). I have done a clean install on Photoshop and all drivers mentioned above. I have seen the suggestion for unticking the GPU acceleration however this disables canvas rotation which is vital in my line of work and cannot work without it.
System Specs:
Intel Core i9 12900k 3.19 GHz
ASUS ROG Strix Z690-F Gaming WIFI 6E Motherboard
32GB (2x 16GB) Kingston FURY Beast DDR5 5200MHz
Zotac RTX 3090 Trinity 24GB GDDR6X PCI-Express
(none of the parts overheats or is strained as per stats from my task manager and temperature monitoring software)
I have a Wacom Intuos Pro M and a Cintiq 16 connected to the computer and I switch between the two depending on the task.
In regards to the freezing and crashing sometimes the app would crash and would show as crashed on my task manager, however in most cases it just freezes and doesn't do anything else - my only option is to force it closed via TM as the app wouldn't close in any other way. It is very rare that the system for recovery would actually save my work and is becoming very frustrating to lose work constantly. Sometimes the freezing happens every couple of minutes, sometimes it takes an hour or two before it crashes. I do try and save every five minutes but it is not sustainable to keep constantly saving and then losing 3-4 minutes worth of work for every 10.
Please advise on how this can be fixed as I need to use the software for educational purposes and ongoing assignments.
Kind regards,
Daniela
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