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A
Anonymous
December 3, 2020
Question

Photoshop freezing MacOS Mojave

  • December 3, 2020
  • 2 replies
  • 281 views

Just got the new upgrade, not sure whats new?

Anyway, tools keep locking up and freezing?

Sometimes if I click off the image and onto my desktop it goes back to normal, somethimes I have to shut down the image and open it up again, Sometimes I have to restart PS, WTF???
I can save luckily, but I mean HELLO!

Any one else been having this issue?? Any Ideas??

OS- MOJAVE 

Thanks 

 

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2 replies

PECourtejoie
Community Expert
PECourtejoieCommunity Expert
Community Expert
December 4, 2020

Hello, do you have other programs that might steal the focus away from Photoshop when you do that? Any Browser, like Chrome?

    A
    Anonymous
    December 4, 2020
    Hi Sure I'm using chrome but I've never had a problem with any other
    version whilst running chrome? I can usually run a lot of Apps I have a
    full spec IMAC that runs like a F1 usually!
    I actually realised this freezing is happening on my MAC pro as well!
    That's also full spec with a ton of RAM in it!
    I'm upgrading my OS now on the Imac to the latest version hoping it may
    help??
    JP

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    Akash Sharma
    Akash Sharma
    Legend
    December 4, 2020

    Hi there,

     

    We are sorry about the exprience with Photoshop.  Please share the version of Photoshop. Does the app freezes while performing any specific task or using a particular tool other than what you mentioned?

     

    Would you mind going to the "Preferences" of Photoshop, then "Performance" and uncheck the option to "Use Graphics Processor"? Once done, quit and relaunch Photoshop to check if that helps.

     

    Also, please uninstall and re-install the latest drivers for your graphics card (from the manufacturers website). Then restart the computer to check if that makes any difference. To get started, you may checkout the steps mentioned here: https://helpx.adobe.com/photoshop/kb/photoshop-slow-lags.html

     

    Regards,

    Akash

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