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Jean-Manuel25493046z20n
Jean-Manuel25493046z20n
Participant
August 2, 2022
Question

Photoshop glitch

  • August 2, 2022
  • 1 reply
  • 116 views

Hi, My photoshop has a glitch not allowing the move tool or cursor to move any layers or change anything in the file, not even selction tool etc. Even if I updated to new version as of today. The only thing showing is a hand cursor.  

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1 reply

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
August 2, 2022

Hi @Jean-Manuel25493046z20n, sorry to hear this.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

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