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Matthew Dudda
Known Participant
May 27, 2023
Question

PHOTOSHOP GLITCH NEWEST VERSION

  • May 27, 2023
  • 3 replies
  • 298 views

WHAT IS THIS ALL ABOUT?

I installed the latest version (the old one from 2017 stopped working for me today and even the fact that I have a subscription didn't help, so I installed the latest version) and I am met with such curiosities.

Could this be due to the fact that the project was saved in an older version of the program? Will this happen to me every time I want to work anymore? Hm?

 

This topic has been closed for replies.

3 replies

Matthew Dudda
Known Participant
May 28, 2023

The white blocks are usually caused by an older GPU that does not support DirectX 12. Tell us about yours.

NVIDIA GeForce GTX 1070

TheDigitalDog
Inspiring
May 27, 2023

First, try disabling GPU in the Photoshop preferences (Performance tab). Also try the Preferences > Technology Previews... and enable "Older GPU mode (pre 2016)" - Restart Photoshop. Any better?

If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. This is why disabling GPU is an option as more and more functionality moves to the GPU in newer versions of many Adobe products.

Also see:
https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html
https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html

If not, recalibrate and build a new ICC display profile, the old one might be corrupted. If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.

 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
jane-e
Community Expert
Community Expert
May 27, 2023

@Matthew Dudda 

 

The white blocks are usually caused by an older GPU that does not support DirectX 12. Tell us about yours. 

 

You might also try: Preferences > Technology Previews > Enable "Deactivate Native Canvas" > Restart Photoshop to see if that helps.

 

Jane