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Marciano#1
Known Participant
November 26, 2016
Answered

"Photoshop has encountered a problem with the display driver...

  • November 26, 2016
  • 1 reply
  • 631 views

... and  has temporaly disabled enhancements which use graphic hardware.

Check the manufacturer's website for the latest software"

This is a R9 M380 2Gb video card. Late 2015 iMac
I didin¡t find any update at Radeon™ R9 Series Laptop Graphics Cards | AMD

This topic has been closed for replies.
Correct answer Chuck Uebele

Sometimes the card doesn't send the required information to Photoshop. I believe, PS doesn't rely on just OS specs, but actually needs feedback directly from the graphics card. There is a GPU sniffer that does this, and sometimes it gets errors. I get that on my computers on occasion, especially if my battery is low. 

1 reply

Chuck Uebele
Community Expert
Chuck UebeleCommunity ExpertCorrect answer
Community Expert
November 26, 2016

Sometimes the card doesn't send the required information to Photoshop. I believe, PS doesn't rely on just OS specs, but actually needs feedback directly from the graphics card. There is a GPU sniffer that does this, and sometimes it gets errors. I get that on my computers on occasion, especially if my battery is low.