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M
meravb82379250
Participant
August 28, 2017
Answered

photoshop has encountered a problem with the display driver and has temporarily disabled enhancement for this feature which use the graphic hardware

  • August 28, 2017
  • 2 replies
  • 2443 views

Hi

I have Photoshop CC 2017

Some features like oil paint give me this message :

photoshop has encountered a problem with the display driver and has temporarily disabled enhancement for this feature which use the graphic hardware

i have updated the display driver to the most resent

i have Asus H110M-K (On Board Intel HD 630)

is this supported ?

it that the issue ?

thanks

    This topic has been closed for replies.
    Correct answer c.pfaffenbichler

    No Asus cards seem to be on the list of tested GPUs:

    Photoshop graphics processor (GPU) card FAQ

    2 replies

    T
    Test Screen Name
    Legend
    August 29, 2017

    You can also try older drivers. The message is almost certainly true, and just because software is the latest doesn't mean it is bug free. And update from the manufacturers web site not Windows update.

    M
    meravb82379250Author
    Participant
    August 31, 2017

    Thank you for your reply

    by now i tried two drivers

    i guess that if i know the correct driver (the right one) i will try more

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity ExpertCorrect answer
    Community Expert
    August 29, 2017

    No Asus cards seem to be on the list of tested GPUs:

    Photoshop graphics processor (GPU) card FAQ

    M
    meravb82379250Author
    Participant
    August 31, 2017

    thank you for your reply

    i did see Intel HD P630

    i have 630

    how can i ask adobe about this ?

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