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November 3, 2021
Question

Photoshop in OS update Monterey

  • November 3, 2021
  • 1 reply
  • 216 views

I recently updated my computer to Monterey. When I open photoshop, this is what it says. I also updated to the Newest photoshop and it still says the same thing. When I go to performance, I cannot check or uncheck the graphics processor as it greeted out. Please help! 

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1 reply

Sahil.Chawla
Adobe Employee
Adobe Employee
November 5, 2021

Hi there,

The graphics processor installed on your computer is not compatible with the latest version of Photoshop as it does not meet the required 2000 average operations/second benchmark here: https://www.videocardbenchmark.net/directCompute.html

Please rollback to the previous version of Photoshop: 

https://helpx.adobe.com/download-install/using/install-previous-version.html

 

Regards,

Sahil