Photoshop instantly crashing when opening JPEG files..

Forum|Forum|5 years ago
January 27, 2021
3 replies
165 views

As of today, I cannot open a single JPEG file without Photoshop instantly crashing. This crashing used to happen infrequently as with most Adobe programs but as of today the problem has escalated to the point that I cannot do my job. No idea what is going on on the back end of this software.

Problem or error

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Bojan Živković11378569

Community Expert

https://community.adobe.com/t5/photoshop/photoshop-crashes-when-i-open-an-image/td-p/11526667?page=1

A

AxelMatt

Community Expert

Before we can try to help we need more informations about your system and your problem.

Has this already worked in the past? If yes, waht has been changed on your system before the error occur?

Which version of Photoshop do you use?

Which operating system do you use?

Please post the exact version.

Do you get an error message? If yes, please post the exact message or an screenshot of this message.

To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI