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Participant
August 13, 2020
Question

Photoshop is broken

  • August 13, 2020
  • 2 replies
  • 182 views

Hi i was curious if anybody know what is happening to photoshop. I first had to fix the error of opening a new file which wouldn't appear or make. Then I am having issue with saving, which i lost my file. It wouldn't save eventhough I have memories on my computer. I am curious why i cannot save or see the new document screen when opening photoshop?

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2 replies

JJMack
Community Expert
Community Expert
August 13, 2020

I am curious about your setup. I want to steer clear of one like your.  What kind of machine PC, Mac make, model and Display adapter.   Operating Systen Version and Level.  Photoshop  version and level.

JJMack
Derek Cross
Community Expert
Community Expert
August 13, 2020

Which version of Photoshop and OS?

Have you tried resetting your Photoshop preferences?

Participant
August 13, 2020

I have a Mac OS pro 13. When it happened, I actually deleted photoshop and redownload it to see if that would work but still had the issue.