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2 replies

Trevor.Dennis
Community Expert
Community Expert
June 27, 2023

That looks like a classic case of an issue that might be fixed with Deactivate Native Canvas

 

Check it to turn it on, and restart Photoshop, and let us know if it fixes your issue.

 

Good luck

Participant
June 27, 2023

Thank you so much for your speedy reply!! 
I have now done this, but there was another tip I found to turn off the "Use Graphics Processor" and restart. That did the trick. Would it be ok to leave them both off if I've been using them for the past few years? I have no knowledge of what those do. 

mglush
Community Expert
Community Expert
June 27, 2023

Glad to hear you are back up and running!

mglush
Community Expert
Community Expert
June 27, 2023

Hi!

For some reason, I could not get your screen recording to start. Any possibility of giving us an explanation and some screen shots so we can help you? I am happy to help, I just can;t see your movie to see what the problem is.

Thanks,

Michelle