Participant

Answered

Photoshop is having issues today

Forum|Forum|9 years ago
March 20, 2017
1 reply
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1. It won't allow me to open up files directly from Photoshop CC or from anywhere else to Photosop. I restarted my computer and it worked, but only for one file to open then stopped opening files.

2. I can't transform any images or shapes.

First time I've ever had these issues and I can't get a permanent fix and don't want to shut down my computer every time I need open a file in Photoshop.

This topic has been closed for replies.

Correct answer Kevin Stohlmeyer

Reset your preferences (Hold shift+alt/opt+ctrl/cmd before the startup screen appears).

You can also try to sign out of your CC app and then log back in.

MeganDuncansonAuthor

Participant

Actually, now it's not letting me do anything! I can open Photoshop but not create a new file or open a file, any help?

Kevin Stohlmeyer

Community Expert

Correct answer

Community Expert

Reset your preferences (Hold shift+alt/opt+ctrl/cmd before the startup screen appears).

You can also try to sign out of your CC app and then log back in.

MeganDuncansonAuthor

Participant

Thank you so much!! I had to do both of these numerous times and reboot a couple times, but it seems to be working now