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Participant
November 2, 2020
Question

Photoshop is not working properly

  • November 2, 2020
  • 1 reply
  • 130 views

After the last photoshop update, I cannot create new files, open files, save or save as in photoshop. I can only open files outside of photoshop like opening files through bridge. The home page of photoshop and workspace also don't show up upon launching the photoshop program. I changed the settings in preferences so that it opens with a new file and that's the only way to successfully open a new file. Even if I change the preferences to start at the home page it just shows up blank. It's hard to use a program that won't even let you save your projects. I've installed and reinstalled the program 5 times and it still does the same thing.

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1 reply

JJMack
Community Expert
Community Expert
November 2, 2020

Adobe has change machine required Windows 7 and Mac Sierra are no longer supported and the are known issues here is a link to known issues. 

JJMack