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S
Sundas5EC6
Participant
November 26, 2020
Answered

Photoshop issue

  • November 26, 2020
  • 1 reply
  • 343 views

I have Windows 10 Pro and my photoshop was working yesterday and now this message appears if I click on it . What should I do , it says in the troubleshoot incompatibility 

This topic has been closed for replies.
Correct answer

Hi

You need to download and install this from Microsoft

https://support.microsoft.com/en-ie/help/2977003/the-latest-supported-visual-c-downloads

Select the version that's applicable to you

1 reply

A
Anonymous
Correct answer
November 26, 2020

Hi

You need to download and install this from Microsoft

https://support.microsoft.com/en-ie/help/2977003/the-latest-supported-visual-c-downloads

Select the version that's applicable to you

S
Sundas5EC6Author
Participant
November 26, 2020

How can I know which one is applicable for me?
Thank you

A
Anonymous
November 26, 2020

x86 is for a 32 bit operating system and x64 is for a 64 bit operating system, assuming you have the most recent version of Photoshop it will be a 64 bit OS so x64

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