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Participant
November 20, 2017
Question

Photoshop issues - Flashing screens and greyed out lightening effects

  • November 20, 2017
  • 2 replies
  • 216 views

Hello everyone

I've been having quite a few problems with photoshop creative cloud edition. We setup a work lab for photography lessons. Brand new pcs. On one of them the lightening effects option is greyed out. I checked the graphics card and it's working fine. On the rest of the computers, photoshop flashes/flickers while the program is in use.

Any suggestions. Getting a little frustrated now.

Thanks and Kind Regards

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    2 replies

    davescm
    Community Expert
    Community Expert
    November 20, 2017

    Hi

    A couple of things:

    1. Lighting effects is only available in 8 bit RGB mode - so check that first.

    It also requires that the GPU is supported.

    2. The flashing sounds like a GPU issue.

    Check your GPU drivers, ensure you are only using one GPU and try the other GPU Advanced options - Basic/Normal/Advanced

    Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

    N.B There is known issue in v19.0.1 with the cursor flickering when drawing with the pen tool on a shape layer, but general flashing is not normal

    Dave

    Participant
    November 21, 2017

    Hi, yeah the bit mode is 8 RGB. I check that as well, but lightening effects is still greyed out. I'll run a few more diagnostics on the GPU.

    Community Expert
    November 20, 2017
    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI