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Leanne K27
Participant
July 23, 2021
Question

Photoshop keeps closing after updating to newest version

  • July 23, 2021
  • 1 reply
  • 104 views

Please help, I have updated my Photoshop to the newest version. After  the installation, it keeps on crashing. I have formated and reinstalled windows. I have loaded Creative cloud, Photoshop and Lightroom. All the newest versions and Photoshop is still randomly closes while editing.

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    1 reply

    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity Manager
    Community Manager
    July 23, 2021

    Hi there,  

     

    We're sorry for the crash issue. Take a look at the following troubleshooting article and try the first 6 simple steps that can help you resolve most of the crash and freeze issues with Photoshop:  Troubleshoot crash or freeze | Photoshop  

     

    If that doesn't help then, take a look at the other troubleshooting tips section.  

     

    Let us know your feedback.  

    Thanks,

    Mohit

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