Photoshop keeps crashing when using certain options

Forum|Forum|6 years ago
November 9, 2019
11 replies
4081 views

Since the update a few days ago, whenever I use the 'select subject' or the new 'remove background' option, the program crashes. Is there anything I can do about this?

This topic has been closed for replies.

Show previous replies

JJMack

Community Expert

What OS Version are you using and is your Display adapter device driver up to date. Post your Photoshop's menu Help>system Info....

JJMack

T

TahrakaiiAuthor

Participating Frequently

I am using Windows 10. My drivers are up-to-date. I didn't have this problem in the previous version (not the remove background ofc since that's a new feature, but rather the 'select subject' option).

Is there a specific part of that system info that is useful here? Since it's an immense piece of text.

By the way, maybe of interest to add: I do not have the 'object select tool' in my menu, which I saw in the Adobe Max live stream. Could this maybe be related?

I've already tried re-installing Photoshop, but this did not solve any of the problems.

davescm

Community Expert

Not seeing the object selection tool is unreleated. If you have a custom toolbar , the update will not overwrite it. To see the select object tool - click on the three dots in the toolbar (or use Edit>Toolbar) and then Restore Defaults.

For the crashing issue - please post the system info requested by JJMack

Dave

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded