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idag74987367
Participant
September 17, 2017
Answered

Photoshop keeps freezing

  • September 17, 2017
  • 1 reply
  • 2029 views

My photoshop CC 2017 keeps freezing after I've chosen "Quick Selection Tool", clicked on Select --> Select and mask. And when I click on the photo the whole programs stops working. I have to quit the app and open it again. I've tried to turn my computer on and off and reinstalled the program, but nothing helps. Does anyone else have the same problem?

This topic has been closed for replies.
Correct answer Derek Cross

Try resetting your Preferences which you can do under the General tab in Photoshop Preferences.

If that doesn't work try unticking Use Graphics Processor under the Performance tab.

1 reply

Derek Cross
Community Expert
Derek CrossCommunity ExpertCorrect answer
Community Expert
September 17, 2017

Try resetting your Preferences which you can do under the General tab in Photoshop Preferences.

If that doesn't work try unticking Use Graphics Processor under the Performance tab.

Participant
August 22, 2018

not helpful at all

Derek Cross
Community Expert
Community Expert
August 22, 2018

We're not mind readers!