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Participant
September 29, 2023
Answered

Photoshop lowers the bandwidth to my PC.

  • September 29, 2023
  • 3 replies
  • 709 views

Not sure what's causing this issue, but whenever I open Photoshop, regardless of the version, my internet gets very slow. Normally I hit like 500 Mbps, but it goes all the way down to 1 - 3 Mbps when I start editing. I have tried uninstalling and using older versions, but it's the same result. Because of this, I'm having issues with cloud services like generative fill. 

This topic has been closed for replies.
Correct answer @delamourphotos

Everything seems to be working fine now, not sure how I fixed it.

 

- I reset all Internet Options/Properties settings in the Control panel to default.

- I changed all Adobe-related settings in my AVG antivirus firewall from Smart Mode to Allow.

One or both of those actions seem to have fixed my problem. 

3 replies

@delamourphotosAuthorCorrect answer
Participant
September 30, 2023

Everything seems to be working fine now, not sure how I fixed it.

 

- I reset all Internet Options/Properties settings in the Control panel to default.

- I changed all Adobe-related settings in my AVG antivirus firewall from Smart Mode to Allow.

One or both of those actions seem to have fixed my problem. 

D Fosse
Community Expert
Community Expert
September 30, 2023

Ok, thanks for reporting back.

 

Do you really need antivirus nowadays? Windows has become extremely efficient at dealing with this now. They probably throw more resources into it than anyone else. 

 

In combination with common sense of course (if in doubt, don't click) 😉

Trevor.Dennis
Community Expert
Community Expert
September 29, 2023

Is there any way you can detect if data is being up or downloaded?  Have you tried leaving your system running for a while to see if it clears?  This is just a guess, but I am wondering if a local library might be uploading to cloud space.  Are you a prolific photographer?

Participant
September 30, 2023

it's not that my data is being used, it's more like it's being restricted or filtered/funneled to my PC. Once I open PS it drops significantly, then once I close the app it's back to normal. 

D Fosse
Community Expert
Community Expert
September 30, 2023

The only possible explanation is that something is syncing. Check the CC app and Lightroom again. All of that can be turned off.

kglad
Community Expert
Community Expert
September 29, 2023

<moved from cc desktop bugs >