Skip to main content
J
JustAnotherScreenName
Participant
May 31, 2018
Question

Photoshop ... misbehaving.

  • May 31, 2018
  • 1 reply
  • 161 views

Dear experts

I run Photoshop on Windows 10 Home edition.  I have two screens - both 4K; one being a Wacom Cintiq tablet.  Until recently, I could adjust the UI / menu scaling in Photoshop and it would actually do something.  However, the UI scaling options then stopped working.  Period.

So, knowing that I had an outstanding Windows release pending (the April 2018 release) as well as a Photoshop update, I applied both.  Still no joy.  The menus on Photoshop are annoyingly large and are taller than the Cintiq display.  Also, the panels, such as Layers now take up way too much real estate.

Both screens are running at 3840 x 2160.

Bizarrely, things are now different on the main display (a 32" Dell screen) - they're fine on the Dell.  It's almost as if Adobe have disabled their UI scaling features (they literally have no effect) and Windows is doing something odd.

Also, Photoshop no longer displays its "About Photoshop CC" dialogue, so I couldn't get the exact version to post here!

Grrrrrrr.

Any help would be appreciated

Thank you

    This topic has been closed for replies.

    1 reply

    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    June 1, 2018

    Photoshop UI scaling was fixed with  new features in Windows 10 creators edition and Photoshop CC 2018 update 19.1.   Photoshop UI scaling is now automatic and not controlled by any Photoshop Preference settings.   Photoshop now scale its UI on each of your displays according to how you set your Windows 10 display scaling for each of your displays. If Photoshop is not scaling its UI it is because you have set your windows display scaling for all your displays to use the display's native resolution 100% scaling.   You need to change those setting to a setting  above 100% in 25% steps 125% up to 400%.  Each display has a setting.

    JJMack
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices