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Roland5C1C
Participant
July 19, 2024
Answered

Photoshop no longer opening on MacBook Pro

  • July 19, 2024
  • 1 reply
  • 305 views

Hi All,

I've ran into an issue with Photoshop in that when I tried opening it today I got an error message telling me that there is a problem and that Photoshop2024 is not compatible with my computer. 

I currently work on an older Macbook pro running Big Sur 11.7.10. I realise that this is an older computer, but up until the last update everything was running fine. 

Is there a way to roll back to an older version of Photoshop which is compatible with my system? I don't need all the latest features of Photoshop, I just do basic photo editing and illustrations.

    This topic has been closed for replies.
    Correct answer Kevin Stohlmeyer

    @Roland5C1C In the Creative Cloud desktop app you can click the ellipses (...) next to Photoshop and go to "other versions" the 2023 installers are still available.

    1 reply

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity ExpertCorrect answer
    Community Expert
    July 19, 2024

    @Roland5C1C In the Creative Cloud desktop app you can click the ellipses (...) next to Photoshop and go to "other versions" the 2023 installers are still available.

      R
      Roland5C1CAuthor
      Participant
      July 20, 2024

      Thank you very much Kevin. That has solved my problem. Reinstalled an older version of photoshop and it works like a charm again.

      I wasn't even aware that option was hidden under the ellipses, so I learned that as well. I'm sure that option will come in handy when I get similar error messages on my other aplications.

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