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Héctor23480297d8jv
Participant
March 7, 2022
Question

Photoshop no me permite guardar archivos

  • March 7, 2022
  • 1 reply
  • 6579 views

No marca ningún error al querer guardar un archivo, solo no sale la ventana para guardar y darle algún tipo de formato, sucede con "guardar como", "guardar" y "guardar una copia".

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    1 reply

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    March 8, 2022

    Hi there,

    Thanks for reaching out. We are here to help.

     

    Could you please share the exact version of Photoshop (Help>About Photoshop) along with the version of the operating system that you are working on? Is the Save dialogue not appearing with any specific file or does any document which you try to save? Have you recently updated Photoshop or the operating system? Have you tried any troubleshooting steps?

     

    Go to the location of the preference folder mentioned below and rename it to backup it up. 

    https://helpx.adobe.com/photoshop/using/preferences.html

    • macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
    • Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
    • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2022 > Rename > Adobe Photoshop 2022. old)

     

    This will give a fresh start to Photoshop as a fresh install. We hope this helps.

     

    Regards,

    Sameer K

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