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poozybear
Participant
October 17, 2021
Answered

Photoshop not compatible with new Mac.

  • October 17, 2021
  • 1 reply
  • 1286 views

I just bought anew iMac which is running OS Big Sur 11.6. My Photoshop no longer opens. Customer service told me to come here for help. Is there an updated version available for download?

This topic has been closed for replies.
Correct answer J453

I've  been subscribing yearly since 2017. Assumed I was receiving the latest versions. I can't find a way to upgrade to a more current version.


You have an active subscription, so go to https://creativecloud.adobe.com and download the latest version of Creative Cloud and install Photoshop 2021. Sould be good to go after that.

1 reply

Ged_Traynor
Community Expert
Community Expert
October 17, 2021

Hi

What exact version of Photoshop do you have

poozybear
poozybearAuthor
Participant
October 17, 2021

Loos like CS6

poozybear
poozybearAuthor
Participant
October 17, 2021

I've  been subscribing yearly since 2017. Assumed I was receiving the latest versions. I can't find a way to upgrade to a more current version.