Photoshop not installing

I have windows 11 as my os, and it is fully updated. Why am I then getting a message from adobe saying my computer's os is incompatible ?

My nvidia graphics drivers are fully updated as well.

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Correct answer D Fosse

Try a different web browser.

There have been some cases recently where Windows users are getting a Mac installer. Then you get this message.

The download should be an .exe, not a DMG.

Participant

Thank you so much ! Indeed that was the problem. Many thanks...

Correct answer

Community Expert

Try a different web browser.

There have been some cases recently where Windows users are getting a Mac installer. Then you get this message.

The download should be an .exe, not a DMG.

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