Photoshop not recognizing my graphics car AMD Radeon 5700 XT.

Forum|Forum|5 years ago
March 31, 2021
3 replies
1143 views

I have been trawling the internet to try find out a fix for this issue which is making using photoshop impossible. I have an AMD 5700 XT graphics card and photoshop says that there is an issue with the driver and the graphics card cant be used.

I have reinstalled photoshop, all the drivers for the graphics card, updated my BIOS and it still doesnt work. Illustrator recognises the graphics card and works perfectly.

Is this an issue anyone else is experiencing? Any assistance in fixing this would be greatly appreciated because it is making photoshop prohibitatively slow to use.

This topic has been closed for replies.

nadinef56330185

Known Participant

J'ai eu le même problème, voila la réponse qui m'a été donnée :

Try resetting preferences:

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

If that doesn't work, install the previous version (which users are having success with):

https://helpx.adobe.com/download-install/using/install-previous-version.html

Chez moi le reset des préférences a fonctionné

D

defaulti8gd9qvpwa3r

Participant

I have had the same issue with the AMD Radeon RX 5700 XT Graphics card and have also tried the same fixes without success. Photoshop runs, but runs slower and some features (for example Perspective Warp) are greyed out when they should not be. Is adobe addressing this issue?