Lisa22991813flhp

Participant

Answered

Photoshop not rendering png files or copy/paste

Forum|Forum|3 years ago
April 14, 2022
3 replies
783 views

Recently photoshop Version: 23.3.0 (on windows) stopped rendering png files or any thing I copy and pasted

When I try to copy and paste a file or screen shot it will show a very low res pixelated preview of the image in the navigator panel but the image itself is empty. If I save the file - it only saves a very low res version of the screenshot/image.

And while I can open .png files - again - they do not render on the screen - I just get the big white box (although again a low res version is in the navigator panel)

Any ideas on what has gone wrong and how I can fix this?

Windows

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Correct answer Ged_Traynor

Hi

Try unchecking this option in preferences and restarting Photoshop to see if it helps

Participating Frequently

following. similar problem. my .png file suddenly low res\ pixelated

c.pfaffenbichler

Community Expert

Community Expert

Could you please post the png itself and a screenshot taken at View > 100% with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible?

Participating Frequently

GED resolution above fixed my problem too. Thank you!

Community Expert

Correct answer

Community Expert

Hi

Try unchecking this option in preferences and restarting Photoshop to see if it helps

Lisa22991813flhpAuthor

Participant

Yahoo - thank you so much! Fixed the problem.

Lisa22991813flhpAuthor

Participant

I tried uninstalling and reinstalling - that didn't fix the problem.