Photoshop not responding.

For some reason, I can't open up Photoshop on my MacBook, even when I click on the icon several times. Does anyone have any solutions?

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Participant

Right now, my Mac is at OS Catalina (Ver. 10.15.4) and my Photoshop is basically CC 2018.

Community Expert

Hello, I suggest to hold CMD+OPTION+SHIFT as you click on the Photoshop icon, in order to recreate its preferences.

Legend

Hi there,

Sorry that you are facing issues using Photoshop as it won't launch on your MacBook.

Which version of Photoshop are you using and what is the version of Mac OS you're running?

Please try to launch Photoshop from the Creative Cloud desktop app. I'd suggest that you checkout the troubleshooting steps mentioned in this article https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html and let us know if that helps.

Thanks,

Akash

Community Expert

Which version of Photoshop and OS?

Have you tried resetting your Photoshop preferences, which you can do under the General tab in Photoshop preferences?

Legend

Without exact system info and version info for PS this is not going anywhere.

Mylenium

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